2018
One busy coffee shop
A founder saw a local coffee shop owner juggling three apps to manage a single shift. The problem was ordinary. It needed a practical answer.
A Badger, Alaska SaaS platform
We believe small business is the heart of every community.
Reliable Sphere LLC began in a tiny Alaskan office with one clear aim: give local owners a calmer way to run the work that keeps their doors open.
Meet the teamAbout our SaaS company
Our story so far
We watched friends run shops with three apps, a whiteboard, and a prayer. Reliable Sphere LLC grew from that frustration into one dashboard for the tasks, handoffs, and small wins that fill a working day.
12 people, all remote
Our team works across small towns and serves every U.S. time zone.
2019
The first working screen
A garage prototype went to 10 Badger businesses. Their notes shaped the first task views, reminders, and daily summary.
2020–2021
Quiet help during a hard stretch
We onboarded more than 150 small businesses while the team stayed remote. Owners needed a clear place to see what had moved and what still needed care.
2022–present
A growing local-minded team
More than 200 dashboards now run on the platform with 99.9% uptime. Ninety percent of our features began as customer requests.
Human support from a user-centric team
The humans behind the pixels
Every person here has a direct connection to small business work. We still read the support inbox ourselves.
Usually within two hoursOur average support reply
Nirvika Knoebel
Product lead
“I turn real support notes into calmer screens.”
Quillermo Persekian
Engineering lead
“Good software should explain itself before we do.”
Mataia Gunampalli
Customer research
“Our roadmap starts with what owners tell us.”
Gerzzon Ranguelova
Support lead
“A clear answer can rescue a busy afternoon.”
Kholiwe Easthope
Community lead
“I care about the owner behind every task.”
Our small business productivity mission
What we stand for
The product stays focused because our principles stay visible.
Simplicity over features
A small team needs the next useful action, not a maze of settings. We remove steps when a clearer path appears.
Real support, not bots
People answer the inbox. The average reply arrives within two hours, with enough context to solve the actual issue.
Small business first, always
Our decisions begin with local shops, solo professionals, and the everyday work of keeping a business moving.
Our home in Alaska
From Badger with love
We’re proud to call Alaska home. Drop by if you’re ever nearby. The coffee’s on us.
2709 Natalie AvenueBadger, Alaska 99705
United States Say hello
Badger, Alaska
Where the work began.